How do I log in to Janitor AI?

Go to janitorai.com and open the login page, then choose a sign-in method. Janitor AI accounts support email with a password, Google, Apple, Discord and X (formerly Twitter), and you can connect more than one method to the same account from Settings, then the Security tab. If you created the account with an email and password, use that. If you signed up through Google or Discord, use that button instead. The account, not the method, holds your characters, chats and subscription.

Why is my Janitor AI verification code not arriving?

The help centre lists the usual causes: the code landed in a spam, junk or promotions folder, the inbox is full, mail from support@janitorai.com is being filtered, delivery is delayed by a few minutes, or you are checking a different address from the one on the account. It also recommends retrying from another browser or device. One important limit is stated plainly: support cannot send a new verification code by hand, because the process is fully automated.

How do I change my email or password on Janitor AI?

Open Settings and then the Security tab. That page manages sign-in methods and account safety, and you can connect or disconnect email, Google, Apple, Discord and X. To change the email, use the Sign-in and account safety section, choose Update Email and enter the new address, then confirm the request from both the old and the new inbox. If you no longer control the old address, treat it as a recovery problem rather than a settings change.

Does Janitor AI need age verification?

The help centre carries a dedicated age verification article covering Australia, Brazil and the United Kingdom, which means users in those regions face an extra identity step beyond the standard 18+ confirmation. The exact documents and steps are described in that article. Everywhere else, the site asks for age confirmation at signup, and marking content as Limitless does not remove that requirement.

What is the difference between Limited and Limitless on Janitor AI?

It is a content tag rather than an account setting. Limited content is written for general audiences and must avoid sexual or romantic themes in the character design. Content must be tagged Limitless when the personality carries sexual or romantic themes, when plotlines or scenarios lead to sexual conduct, or when dialogue examples include explicit material. The tag does not lift the platform's zero tolerance rules, because prohibited content is removed whatever its label.

Janitor AI Login: Sign-In Methods, Recovery and Account Safety

Quick answer: Janitor AI login runs on one account with five possible sign-in methods: email and password, Google, Apple, Discord and X. You manage them from Settings, then Security, where you can also connect or disconnect a method and start an email change. A missing verification code is almost always a mail filtering or inbox problem, and the help centre states plainly that support cannot send codes manually. Users in Australia, Brazil and the United Kingdom face an additional age verification step, and banned and deleted accounts follow separate documented paths.

Affiny at a glance (verified September 2026): Free to start: 300 coins, no credit card. Daily Gift: 10–70 coins/day, then 70/day. Referrals: 300 coins each. Founder offer: up to 70% off Companion (limited time; see affiny.ai/pricing). Free tier: Crush chat 1 coin/message, voice 30 coins/min, Spark or Flame scene images 15 coins, voice notes 1 coin, 1 custom companion, standard memory recall. Subscribe for unlimited Crush & Devotion chat, free voice notes, Tease & Desire video, God Mode, full personality & voice customization, sharper memory recall, and coin pack top-ups — Companion from $14.99/mo (was $24.99) or $9.99/mo billed annually; Intimate from $24.99/mo (was $49.99) or $19.99/mo annually. Subscribers: 1,000–3,000 coins/mo plus first-month bonus, voice 20 coins/min, scene images 10 coins, up to 5–10 custom companions. God Mode: subscriber scene directive up to 5,000 characters (Companion Panel). Video (subscribers): Tease 5/10 coins/sec (5 or 8 sec, silent); Desire 30/50 coins/sec (2–15 sec, optional audio). Portrait: 30 coins initial, first regen free, then 15. Memories hub: view free; add/edit/delete for subscribers. Catalog: 3400+ curated public companions, 84 browse tags. Creation: 49 templates, 44 personality presets, 97 turn-on presets (pick up to 4), realistic + anime with 16 species types.

One Account, Five Doors

The most common login mistake on Janitor AI is assuming the account belongs to the app. It does not. The account owns your characters, chat history, personas, blocks and subscription, and the sign-in method is only a key.

Five methods are documented in the help centre, and all of them attach to the same account:

Email and password, the classic route.
Google, which most users pick for speed.
Apple, the option that hides a relay address.
Discord, natural for anyone who came from the community servers.
X, formerly Twitter.

You can connect several of them at once and disconnect any of them later from Settings, then Security. That page is the account safety hub, so it is the first place to look when something stops working.

If a password reset email never arrives, check the method first. A user who signed up through Google has no site password to reset, and the reset form will never produce a working email.

Signing In, Step by Step

Open janitorai.com and choose the login option on the site.
Pick the method you originally used. If you are unsure, try Google first, because it is the most common choice.
Complete the age confirmation. Janitor AI is an 18+ platform and the gate is part of sign-in, not a later setting.
If you are in Australia, Brazil or the United Kingdom, complete the region specific age verification step described in the help centre before the site opens up.
Once inside, open the model selector. Janitor AI runs its own model, and the help centre also documents how to connect an external model through a proxy, which is the route most power users take for better writing.

The proxy and OpenRouter guides live in the same help centre, and they are worth reading before you spend an evening debugging error messages, because the error guide translates the common failures into plain language.

Recovering an Account: The Documented Paths

Missing code. Start with the folders. Codes land in spam, junk and promotions more often than users expect. Then check that the inbox is not full, that mail from [email protected] is not blocked, and that you are looking at the address attached to the account. The help centre also suggests retrying from a different browser or device, since delivery delays are common. One limitation matters: support staff cannot issue a code manually, so if nothing arrives, the fix is on the mail side rather than the ticket side.

Changing your email. Settings, then Security, then the Sign-in and account safety section, then Update Email. The change completes only after you confirm it from both the current address and the new one. That double confirmation is a security feature, and it also explains the most frequent complaint: a user with access to only one of the two inboxes cannot finish the switch.

Changing your password. The same Security page handles it. If you signed in through Google, Apple, Discord or X, the password lives with that provider, so change it there.

Banned accounts. The help centre carries a dedicated article, which tells you the platform treats bans as a support matter rather than a self-serve setting. Janitor AI also publishes an article explaining why it does not publicly discuss moderator actions, which is worth reading before you assume a ban was arbitrary.

Deleting an account. Deletion has its own article and is permanent. Export anything you care about first.

Is the site down. Janitor AI maintains a status page, and the help centre tells users to check it before troubleshooting on their own device. That single step saves the most wasted time of any fix on this list.

Model Choice Is Part of Getting In

Once the login works, the next decision shapes everything you write. Janitor AI’s own model is free and handles long roleplay sessions, and the platform has publicly committed to keeping a free text tier rather than converting the site into a paywall. The paid membership, Janitor+, has been priced at $12.99 per month since June 2026 and adds a larger context window, roughly five times the free one, plus priority replies. Power users often route through an external model instead, paying a provider directly for the model that suits their writing best.

That proxy route explains a large share of the login traffic in this category. A user who comes back after a break finds their saved proxy configuration broken, assumes the account is at fault, and starts resetting credentials. It rarely is the account. The proxy keys belong to whichever provider you connected, and when a key expires or a model name changes, the chat stops producing text while the site itself stays perfectly healthy. Open the error guide before you open the Security tab.

If you are still deciding whether the platform fits, our overview of what Janitor AI is covers the catalogue and content rules, and the SpicyChat vs Janitor AI comparison lines up the two free-friendly options side by side. Users who mainly want memory depth rather than catalogue size tend to compare Janitor against Kindroid, and the Kindroid login and account guide explains how that platform handles accounts and billing.

Content Tags and What They Change

Content tags confuse new users more than login does. Janitor AI splits its catalogue into two labels.

Limited means the character is written for general audiences, with no sexual or romantic themes in the design itself. Limitless means the bot carries sexual or romantic themes in the personality, or its scenarios lead to sexual conduct, or its example dialogue is explicit. The tag describes the content, and marking a bot Limitless does not grant permission for prohibited material, which the platform removes regardless of label.

For anyone who wants a companion with real-time voice, persistent memory, and portrait anchored scene images rather than a text roleplay catalogue, that is a different product category. Affiny starts with 300 free coins and no card, and you can judge it in an evening: affiny.ai.

The Security Habits That Prevent a Lockout

Connect a second sign-in method while everything works. A working Google login is the fastest recovery path if you lose the mail account.
Keep the recovery email current. The double confirmation rule exists for good reason, and it only helps if both inboxes are yours.
Do not buy accounts. Advertised Janitor AI accounts with membership attached are a scam pattern, since the subscription is tied to the original billing address.
Check the status page before reinstalling anything.
Treat proxy keys like passwords. They bill your provider, not the platform.

FAQ

Can I log in with Discord if I signed up with email? Not automatically. Connect Discord from Settings, then Security, while you are signed in, and it becomes a second key to the same account.

Why does the site ask for age verification again after login? Restricted regions require the extra step, and the check can repeat on a new device or browser session. The help centre article for Australia, Brazil and the United Kingdom sets out the required procedure.

Does logging out lose my chats? No. Chat history belongs to the account. If a chat looks missing after signing in, you are almost certainly signed into a second account created with a different method.

Which login method is safest? Any method you control. Google, Apple, Discord and X all offer stronger default account protection than a reused password, which is why the platform offers them alongside email.